2K30
04
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01
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2024

Increase efficiency by using our innovative platform.

By using our platform, you can significantly reduce the effort required for your customer support.

2K30 Efficiency Sujet

In the constantly evolving world of logistics, our goal is to make processes as simple and efficient as possible for our customers. With our innovative shipment tracking platform, we offer you not only the ability to monitor the status of your shipments at any time but also a significant added value for your customers. By using our platform, you can significantly reduce the effort required for your customer support.

Less effort, more transparency.

Our shipment tracking platform is designed to be intuitive, user-friendly and suitable for your customers as well.

Here are some of the main advantages:

  • Real-time tracking: Your customers can view the current status of their shipments at any time.
  • Easy Access: Your customers get uncomplicated access to the platform. They can either access the information directly via a provided link or authenticate themselves with their email address to see more details.
  • Document management: All relevant documents are available on the platform. Your customers can download them independently, significantly reducing administrative effort.
  • Direct communication: Your customers can communicate directly with us via the platform, improving and accelerating the flow of information.

Impressive statistics.

Our platform already boasts impressive reach and usage:

  • Global reach: Visitors from over 1,362 cities in more than 120 countries use our platform, even though we mainly have Austrian customers. This shows that our customers successfully pass the platform on to their own customers.
  • High efficiency: The average interaction duration per session is only about 15 seconds. This shows that users find the information they need quickly and efficiently.
  • Minimal clicks: With less than 2 interactions per session, users reach the desired information. Often, one click is enough to retrieve the necessary data.
  • Growth: A continuous increase in visits by 10% per month proves that the platform is steadily growing (over 300% growth since launch).

Take advantage.

If you or your customers are not yet using our platform, you should now schedule an appointment with your ACS customer advisor. Learn how you can bring even more efficiency to your business processes with our solutions.

Try it now and increase your efficiency!

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