Logistics is now also digital information management. We proactively provide the right information at the right time in order to be able to derive better and faster decisions.
Thanks to intelligent processes, our logistics specialists can focus on individual support and finding solutions instead of getting stalled by repetitive tasks.
We know and understand our customers, anticipate their requirements from which we derive customized solutions.
The right information at the right time. Always. This significantly simplifies communication as well as transport planning and monitoring.
We anticipate future customer requirements and transform them into customized logistics solutions. The decisive factor here is the constant strengthening of relationships between people, organizations, technologies and data. We consciously attach great importance to the fact that the focus is always on people and that they are supported in the best possible way by technology.
A new digital buying experience empowers smart choices, real-time visibility, and full control – from the very first click.
We have launched a series of integrated customer and partner projects – always with the goal of boosting efficiency and ensuring quality.
Among the solutions implemented are SAP integrations, complete webshop platforms (from product presentation to automated shipping processes), and REST APIs for seamless data exchange.
For our customers this means:
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Less manual work
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Faster processes
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Flexible solutions that grow with their business
To respond to customer inquiries even more efficiently, ACS Logistics has been using proven methods of artificial intelligence since 2023. These intelligent systems analyze a multitude of relevant data points within seconds – such as routes, past experience, current price developments, and other operational information.
Like a personal assistant, AI provides our teams with decision-ready insights, enabling a much faster quotation process. As a result, customers now receive tailored transport solutions – including pricing – up to 20% faster than before.
For our customers this means:
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Faster response times: time savings in quotation preparation.
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Higher quality: decisions are based on solid, data-driven analyses.
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More transparency: all options are evaluated in real time.
With this intelligent support, our customers gain rapid access to the right solution – maintaining the highest standards of quality.
Intuitive design with data reduced to the essentials.
Real-time data from our operational system.
NO login necessary and the link can also be forwarded to your customers if required.
The visualization works on any mobile device, anywhere, anytime.
Personal secure customer area for detailed shipment information.
Reports on all shipments with filter options at the touch of a button.
Online document archive with all relevant shipment documents.
Ongoing further development/adjustments based on customer requirements.
Start communication about the shipment quickly and easily.
Flexible reference display based on your internal identifiers (e.g., PO number).
Our specially developed software for process optimization supports our teams in transport planning and monitoring. Intelligent automation and processes enable our specialists to focus fully on customer service and support.
For our customers, this means the highest level of security concerning the continual fulfillment of agreed upon service levels as well as apex order transparency.
Our TECHlab team of experts deals with all things concerning big data, artificial intelligence and supply chain optimization.
We have successfully implemented the world's leading transport and logistics management software, CargoWise, which essentially represents our "production".
As a result, we have highly accurate data quality. Our processes are mapped in the form of workflow and milestone templates, which means we can offer a very high and reliable standard of quality. Every transport order is subject to end-to-end planning and thus also to automated performance control. Transport, warehouse, order, visibility and exception management - everything from a single source.
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